Operator guides, in plain English.
Compliance walkthroughs, revenue playbooks, and honest comparisons — written from behind a real counter, useful whether or not you ever run Postern.
Guides
USPS Form 1583 Requirements: What Every Mailbox Store Needs to Get Right
The ID requirements, acceptable documents, witnessing rules, and common mistakes on PS Form 1583 — checked against the current DMM and form edition. A plain-English reference for CMRA operators.
USPS complianceThe CRD Quarterly Certification: Why Four Dates a Year Can Shut Off Your Mail
Every quarter you certify that every customer's paperwork is current — or USPS can suspend delivery to your whole store. What the certification actually requires, how stores fail it, and how to stay ahead of it.
USPS complianceThe CMRA Compliance Checklist (2026)
Everything a mail-receiving store has to keep straight to stay open — forms, IDs, deadlines, and retention — on one page. Fact-checked against the current USPS rules. Print it, work it, keep it by the counter.
USPS complianceRemote 1583 Witnessing: Sign Up Mailbox Customers Over Live Video — No Notary Required
USPS rules let your own trained staff witness Form 1583 over real-time video — in-person, remote, or notary are all compliant paths. What the DMM actually says, what witnessing requires, and the traps to avoid.
Articles
PostalMate vs. Postern: An Honest Comparison for Mailbox & Ship Stores
PostalMate has run the counters of independent ship stores for thirty years, and it earned that place. Postern runs the whole store. A fair look at where each one fits, checked against PostalMate's own materials in July 2026.
ComparePostalPoint vs. Postern: An Honest Comparison for Mailbox & Ship Stores
PostalPoint modernized the shipping counter — cross-platform, strong hardware support, aligned pricing. Postern runs the whole store. A fair look at where each one fits, checked against PostalPoint's own materials in July 2026.